Rebuilding a failed or failing business and becoming a "comeback king" or "comeback queen" is a challenging journey that requires determination, resilience, and strategic planning. Here's a story illustrating the steps and mindset needed to achieve this remarkable turnaround:
We all come to a point where the struggle begins.
There comes a pont in all of us where the stuggle begins, Whether we recognise it or not, we start to feel the intensity of being an entrepreneur, who is not achieving their targets and goals.
We want to introduce you to Sarah, a passionate entrepreneur who started her own bakery business in 2001. In the beginning, her bakery thrived, attracting a loyal customer base. However, due to various factors, including increased competition and economic downturns, her business began to struggle. Throughout the journey, Sarah had learned many lessons, but now she realised that her bakery was on the brink of failure. Sales were declining, and debts were mounting. Here is where she started her journey of being a comeback queen, instead of denying the problem, she confronted it head-on. She accepted the reality of her situation, understanding that acknowledging the issue was the first step toward recovery.
Seeking Expert Advice: Sarah knew that she couldn't solve the problem alone. She sought advice from business mentors, consultants, and financial experts. They helped her assess her business's financial health, identify weaknesses, and develop a realistic plan for recovery. This included everything for changing her mindset and building her confidence, to deciding to approach a new market.
One of the first actions Sarah took was to restructure her business. She analysed her expenses and made strategic financial choices. This included renegotiating leases, creating a fair pay strategy, diversifying, and streamlining her product offerings to focus on the most profitable items, so she could accrue a reservoir of resources for the long-term sustainability of the business.
Sarah also realised that her loyal customers were her greatest asset. It was with this knowledge that she began to strategically engage with her client base, so she could understand their preferences and concerns. This helped her to use their feedback to improve her products and services, ensuring they felt valued and heard.
Finally, Sarah didn't rely solely on her previous business model. She identified new opportunities, diversified her offerings, and increased her share of voice. For instance, she introduced themed baking workshops, started an online store, and collaborated with local cafes to supply baked goods, and promoted all of this within her local and industry media.
Join us "From Failure to Triumph: The Journey of Becoming a 'Comeback King' or 'Comeback Queen' - A Story of Determination and Resilience" - Part 2 for the conclusion of Sarah's story.